Terms of Service

1. Acceptance of Terms

By accessing or using the services provided by Riff Tickets ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

As an independent third-party service, we are not Ticketmaster, nor are we affiliated with or endorsed by Ticketmaster or Live Nation Entertainment, Inc. **We do not sell or resell tickets.**

2. Description of Service

Riff Tickets provides independent, third-party phone-based support and guidance for common issues related to Ticketmaster services, including but not limited to lost tickets, account access, refund inquiries, and general event information. We aim to assist users in navigating their Ticketmaster-related challenges.

3. User Responsibilities

You agree to:

• Provide accurate and complete information when seeking support.
• Use our services lawfully and in good faith.
• Understand that our service is independent and not affiliated with Ticketmaster.
• Not use our services for any fraudulent or illegal activities.

4. Disclaimers and Limitation of Liability

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED.

• No Guarantee of Outcome: While we strive to provide effective assistance, we cannot guarantee specific outcomes (e.g., successful refunds, ticket recovery, or account access) as these are ultimately subject to Ticketmaster's policies and actions.
• Independent Service: We are a third-party service and do not represent Ticketmaster. Any information or advice provided by us is based on our expertise and publicly available information, but should not be taken as official communication from Ticketmaster.
• Limitation of Liability: To the fullest extent permitted by law, Riff Tickets shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the services; (b) any conduct or content of any third party on the services; or (c) unauthorized access, use, or alteration of your transmissions or content.

5. Intellectual Property

All content on this website and provided through our services, including text, graphics, logos, and service marks, is the property of Riff Tickets or its licensors and is protected by intellectual property laws. You may not use our intellectual property without our prior written consent.

6. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Missouri, without regard to its conflict of law principles.

7. Changes to Terms

We reserve the right to modify or replace these Terms of Service at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms.